Tuesday, 12 November 2013

Remove jsf.jsticket.net pop-up virus (Removal Guide)

If you keep getting a pop-up on your web browser with the URL jsf.jsticket.net then your computer is infected with adware. Not only such pop ups are annoying but also potentially dangerous because of misleading and even malicious products they are offering. In my case it was a fake media player downloader that was bundled with toolbars and spyware.

jsf.jsticket.net pop-up

To stop jsf.jsticket.net pop-ups you need to uninstall adware that triggers them. In my case it was an application called LyricsSay but it could also be SuperLyrics, ElectroLyrics, LyricsMonkey or HD-Plus. Scammers change adware names rather often so, I can't possibly know every single of them but it's usually related to 'Lyrics'. The good news is that this adware can be easily uninstall via Control Panel. However, keep in mind that the fact you got infected means that your system might still be compromised. It would be a good idea to run a full malware scan with at least two anti-malware applications to make sure there are no other malicious applications installed on your computer. To remove this adware and possibly other related malware from your computer, please follow the removal guide below. Uninstall adware and check your web browser for malicious add-ons. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


jsf.jsticket.net pop-up virus removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove jsf.jsticket.net related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • LyricsSay
  • ViewPassword
  • DownloadTerms
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove jsf.jsticket.net pop-ups from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove LyricsSay, ViewPassword, HD-Plus 3.5 and other extensions that you do not recognize.




Remove jsf.jsticket.net pop-ups from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove LyricsSay, ViewPassword, HD-Plus 3.5 and other extensions that you do not recognize.




Remove jsf.jsticket.net pop-ups from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

Monday, 11 November 2013

Remove wvd.proresync.net pop-up virus (Removal Guide)

wvd.proresync.net is run by the same company that created LyricsMonkey, LyricsSay, MonsterMarketplace and many other adware applications. If your web browser is overrun with wvd.proresync.net pop-ups then there's not doubt that your computer is infected with adware and maybe even malware. It serves little purpose other than using your system as a gateway for online advertisements. Most of the ads it serves are truly misleading and may deliver malware. Take a look at this example:


The pop-up ad below says that you need to update your media player in order to view the media content. If you click 'Install Update' you will download adware/PUP onto your computer. The problem is that anti-virus programs have pretty weak detection of these types of programs. In this case, it was the AirInstaller adware. It bundles up potentially unwanted applications, mostly toolbars and browser hijackers. I always suggest people to close all the pop-up windows immediately, especially if they prompt you to download something.

From a malware research perspective, this application may be classified as spyware too. It collects data related to your browsing habits, for example, visited websites, recent Google searchers, etc., and provides all this data to advertisers directly or via its exchange. What this means for you? More targeted ads in a lot more aggressive manner.

In order to stop wvd.proresync.net pop-ups and remove associated adware from your computer, please follow the removal guide below. Remove adware and malicious web browser extensions first and then scan your computer with anti-malware software to eliminate remaining malware.

Written by Michael Kaur, http://deletemalware.blogspot.com


wvd.proresync.net pop-up virus removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove wvd.proresync.net related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • SuperLyrics
  • A2zLyrics
  • DownloadTerms
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove wvd.proresync.net pop-ups from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove LyricsSay, DownloadTerms, SuperLyrics, HD-Plus 3.5 and other extensions that you do not recognize.




Remove wvd.proresync.net pop-ups from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove LyricsSay, DownloadTerms, SuperLyrics, HD-Plus 3.5 and other extensions that you do not recognize.




Remove wvd.proresync.net pop-ups from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

Remove Deal Slider, removal guide

Deal Slider is adware that uses web browser add-ons to display coupons and advertisements as you browse the web. Once installed, this application will show you coupons available for the site you are on, for example Walmart, BestBuy, Amazon, eBay, etc. It might be useful but then you will have to put up with ads on Google search and even sites that normally do not have ads. Moreover, at least five anti-virus scanners detect it as adware, PUP or even a Trojan horse: Trojan.Crossrider.10, Win32/Packed.ScrambleWrapper.F, TROJ_GEN.F47V1106, PUP.Optional.AdLyrics, GamePlayLabs (fs). Detection ratio is probably even higher for this adware because other security products use behavioral detection methods to identify potentially malicious software, they may not detect the installer as malicious using malware signatures. One thing that anti-virus programs do not take into consideration is the fact that Deal Slider is rarely installed intentionally but the user. Most of the time, this adware comes bundled with other applications, through download sites or misleading advertisements.

Even though, the creators of this adware say that it was installed by you, or someone using your computer I've stumbled upon a number of pay per install networks that were offering this application without an option to decline the "offer" or it didn't work. If you want to remove ads by Deal Slider, you must uninstall the adware and scan your computer with anti-malware software. If you are having problems removing it, please follow the removal guide below.

Here's an example of Deal Slider ads that are injected above the Google search results. They are pushing Google ads below the fold and honestly this adware makes your browser experience noticeably slower. At least those ads are relevant to your search. On the other hand, the quality if those ads could be questionable and some of them may actually lead you to dodgy sites.


This isn't the only type of ads it displays on the infected computer. Deal Slider underlines words or phrases and displays pop-up ads when you hover over them.


Furthermore, this adware display pop-up ads on various actions, for instance when you open a new tab or click on a link. Some of the pop ups may be blank, like this one from dealslider-a.akamaihd.net.


Is Deal Slider spyware? At some degree it is. Of course, it's not even close to spyware that steals passwords and logs keystrokes but the malicious web browser extenion can:
  • Access your data on all websites
  • Access your tabs and browsing activity
  • Manage your apps, extensions, and themes

Normally, web browser extensions do not track your browsing activity, but since this one display ads it's pretty obvious why creators needed to implement this feature.

All in all, I recommend you to remove Deal Slider from the system. Keep in mind that it could have come bundled with other adware and spyware, so a full malware scan would be a good idea. If you have any questions or remarks, please leave a comment below. Stay safe folks!

Written by Michael Kaur, http://deletemalware.blogspot.com


Deal Slider removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.





2. Remove Deal Slider application from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following Deal Slider.



If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Surprisingly, you may have to enter 7 symbols from the given image to uninstall this adware.




Remove Deal Slider from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove the Deal Slider extension:


Remove Deal Slider from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to the Deal Slider extension.


Remove Deal Slider from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the Deal Slider browser add-on.

Saturday, 9 November 2013

What is cltmngui.exe and how to remove it?

cltmngui.exe - Search Protect by Conduit


What is cltmngui.exe?


cltmngsvc.exe is a potentially unwanted application that comes along with the Search Conduit browser hijacker. It runs automatically every time Windows starts and displays SearchProtect GUI which allows you to change certain settings related to Conduit malware, for example select your homepage and change new tab preferences. Of course, recommended settings will be set to Conduit search engine and it could be difficult to change them. Anti-malware scanners detect it as PUP or adware, mostly PUP.Optional.Conduit.A or Conduit (fs). Keep in mind that cltmngsvc.exe isn't the main component of the browser hijacker so the original detection ratio is a lot higher than just 5%. Last time I checked it, more than 10 anti-virus scanners flagged one or more Conduit files as malicious or potentially dangerous, including this one, so I think it's a good indication that this file and related modules can do more harm than good. What is more, this application comes bundled with adware and spyware. It may display ads and even send certain information about your web browser habits to third party servers. I recommend you to remove cltmngui.exe and related malware from your computer. Scan your computer with recommended anti-malware software.







File name: cltmngui.exe
Publisher: Conduit Ltd.
File Location Windows XP: C:\PROGRA~2\SearchProtect\UI\bin\cltmngui.exe
File Location Windows 7: C:\PROGRA~2\SearchProtect\UI\bin\cltmngui.exe
Startup file: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 'SearchProtect'

Friday, 8 November 2013

How can I get rid of dosearches.com on Chrome, Firefox and IE?

Dosearches.com (DO SEARCHES) is a browser hijacker that hijacks your homepage, display ads and also very possibly tracks your web searchers. It's from the same family as Qvo6 and Qone8. The company behind this browser hijacker claims that it's a global meta search engine which basically means that this so-called search engine simply returns search results from Bing, Google and Yahoo and maybe some other search engines as well. They do not even have their own technology, so there's no need to use it but somehow they think that it's nothing wrong when your web browser has been taken over by a pernicious browser hijacker filled with ads that may be very misleading and even redirect you to dodgy sites. One things is for sure, it's not useful and may be even dangerous, so you should get rid of it. That's my advice. Removal could be a little tricky because the authors of dosearches.com took all the necessary steps to ensure that manual removal would be tricky enough, especially for less computer savvy users. But don't worry, if you can't work around this nuisance, follow the removal guide below.

dosearches.com homepage

It usually gets onto your computer through software downloads. Since it participates in various pay per install networks this browser hijacker may be advertised even on very popular download sites, for example Cnet and Softonic. However, there are hundreds of download sites in different countries that are less known or not so popular but they still push this browser hijacker to their users. Normally, users have an option not to install it but we also received plenty of reports of this browser hijacker being loaded without permission and knowledge which is not only unethical but also potentially dangerous.

Once installed, dosearches.com creates a number of registry entries and installs dosearches browser protecter to protect itself for being deleted. Very clever and what really disappoints me is the fact antivirus scanner miss it. Every single antivirus that I've tested reported that my computer was perfectly fine and that the installed of DO SEARCHES is safe when it's clearly not. Fortunately, there are a few anti-malware applications that do a very good job of removing it. Keep in mind that reinstalling your web browser won't help, so safe yourself time and follow detailed removal instructions below. You may reset browser settings automatically or manually, it's up to you, but you will have to fix hijack browser shortcut manually, no anti-malware program is capable of doing this. So, follow the removal guide very carefully, otherwise dosearches.com may pop up again after restart. Good luck and stay safe!

Written by Michael Kaur, http://deletemalware.blogspot.com


Dosearches.com removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this browser hijacker. Hopefully you won't have to do that.





2. Uninstall dosearches.com related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove:
  • dosearches Browser protecter
  • eSave Security Control
  • Wsys Control
  • Desk 365
  • Extended Protection
As I said earlier, this application is never listed as DO SEARCHES in the currently installed programs list. So, either look for applications mentioned here or try to remember what software you installed recently. It's probably the culprit.



Simply select the application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove dosearches.com from Google Chrome:

1. Click on Customize and control Google Chrome icon. Select Settings.




2. Click Set pages under the On startup.


Remove dosearches.com by clicking the "X" mark as shown in the image below.



3. Click Show Home button under Appearance. Then click Change.



Select Use the New Tab page and click OK to save changes.



4. Click Manage search engines button under Search.



Select Google or any other search engine you like from the list and make it your default search engine provider.



Select Dosearches from the list and remove it by clicking the "X" mark as shown in the image below.



5. Right-click the Google Chrome shortcut you are using to open your web browser and select Properties.

6. Select Shortcut tab and remove "http://www.dosearches.com...." from the Target field and click OK to save changes. Basically, there should be only the path to Chrome executable file.




Remove dosearches.com from Mozilla Firefox:

1. Open Mozilla Firefox. In the URL address bar, type about:config and hit Enter.



Click I'll be careful, I promise! to continue.



In the search filter at the top, type: dosearches



Now, you should see all the preferences that were changed by Dosearches. Right-click on the preference and select Reset to restore default value. Reset all found preferences!



4. Right-click the Mozilla Firefox shortcut you are using to open your web browser and select Properties.

5. Select Shortcut tab and remove "http://www.dosearches.com...." from the Target field and click OK to save changes. Basically, there should be only the path to Firefox executable file.




Remove dosearches.com in Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons.



2. Select Search Providers. First of all, choose Live Search search engine and make it your default web search provider (Set as default).

3. Select Dosearches and click Remove to remove it. Close the window.

4. Right-click the Internet Explorer shortcut you are using to open your web browser and select Properties.

5. Select Shortcut tab and remove "http://www.dosearches.com...." from the Target field and click OK to save changes. Basically, there should be only the path to Internet Explorer executable file.



6. Finally, go to ToolsInternet Options and restore your home page to default. That's it!